Shipping: In stock items are shipped in 1 business day with UPS ground. Out of stock or customized items are made to order, and ship in 1-2 weeks. All shipments are insured and any damaged items will be replaced at no additional cost.
Returns: If you're unsatisfied with the quality of our work we will offer a replacement or a refund. Refunds will be sent once the piece has been returned to us, buyer pays shipping.
Customization: We love to make our customers amazing ideas a reality! We sculpt our pieces by hand, so making changes or trying new designs is no problem for us. If you have a creative idea, want us to sculpt a specific animal or person, or want an existing design in a size that isn't listed, use our custom order form, email us, or call 559-222-2420.